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Category: Maintenance

Aurora Housing Blog


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Office Closure (26-27 November)

  • Important Announcements
  • Maintenance
  • Office
Nov. 18, 2020

Our offices and Self Help Centers will be closed on 26 November (Thursday) and 27 November (Friday) in observance of…

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Help Prevent Pipe Freezing

  • Important Announcements
  • Maintenance
Nov. 17, 2020

As we're starting to drop into colder than normal temperatures, we're requesting that all residents run cold water in lower…

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Office Closure (7 September)

  • Important Announcements
  • Maintenance
  • Office
Aug. 31, 2020

Our offices and Self Help Centers will be closed on 7 September 2020 (Monday) for the Labor Day holiday. We…

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Maintenance & Payment System Upgrade (RENTCafé)

  • Important Announcements
  • Maintenance
  • New Residents
  • RENTCafé
Jul. 23, 2020

We’re excited to begin rolling out a new system for maintenance requests and online payments. Beginning July 2020, you will…

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Maintenance Surveys

  • Important Announcements
  • Maintenance
Jul. 09, 2020

We have contracted with SatisFacts Research to conduct brief online satisfaction surveys at the completion of each maintenance request. While…

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Message on COVID-19 (6 July)

  • COVID19
  • Important Announcements
  • JBER
  • Maintenance
  • Neighbor
Jul. 06, 2020

We have some additional updates regarding operational changes due to the novel coronavirus. These changes are effective 7/7. 1. Office:…

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Office Closure (3 July)

  • Important Announcements
  • Maintenance
  • Office
Jun. 29, 2020

Our offices and Self Help Centers will be closed on 3 July (Friday) in observance of Independence Day. Emergency Maintenance…

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Common Area Upgrades (2020)

  • Important Announcements
  • Maintenance
Jun. 25, 2020

Every year, Aurora gathers input from the community, maintenance team, and JBER leadership to determine how to spend our common…

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