Help Prevent Pipe Freezing
As we're starting to drop into colder than normal temperatures, we're requesting that all residents run cold water in lower…
Category: Maintenance
Aurora Housing Blog
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Office Closure (7 September)
Our offices and Self Help Centers will be closed on 7 September 2020 (Monday) for the Labor Day holiday. We…
Maintenance & Payment System Upgrade (RENTCafé)
We’re excited to begin rolling out a new system for maintenance requests and online payments. Beginning July 2020, you will…
Maintenance Surveys
We have contracted with SatisFacts Research to conduct brief online satisfaction surveys at the completion of each maintenance request. While…
Message on COVID-19 (6 July)
We have some additional updates regarding operational changes due to the novel coronavirus. These changes are effective 7/7. 1. Office:…
Office Closure (3 July)
Our offices and Self Help Centers will be closed on 3 July (Friday) in observance of Independence Day. Emergency Maintenance…
Common Area Upgrades (2020)
Every year, Aurora gathers input from the community, maintenance team, and JBER leadership to determine how to spend our common…
Summer Reminders (2020)
There are a number of summer-related responsibilities shared by all residents. How do grounds inspections work? Our team of grounds…