With the sudden drop in temperatures, we have a few reminders and tips to keep your home in good working order.

Keep heat on at all times

Do not turn off, or significantly reduce the temperature of the thermostat. If you notice the heat stops working or a thermostat stops responding, please give us a call at our 24/7 emergency maintenance number (907) 753-1023 and we will be glad to dispatch an emergency technician.

Upon arrival, the technician will attempt to resolve the issue. If unable to resolve the issue on the spot, they will provide you with space heaters and initiate a follow up work order. This work order will be scheduled with you during business hours or may involve the use of a specialty vendor.

Change your furnace filter

During periods of extreme cold, your furnace will be active longer, which means more air, dust, and debris will be running through the filter. Checking your filter every 30 days for excess build up of dust or pet hair and changing at minimum every 90 days will keep your furnace running at its peak.

The more build up on a filter, the less air the furnace is able to move. Furnace filters can be swapped out by visiting our Self Help center.

Keep windows closed

At negative temperatures, it doesn’t take long for pipes to freeze. When pipes freeze, they may burst upon warming, causing water damage.

Maintain air circulation

Cold air holds less water vapor than warm air, which means that in the colder, less humid months more excess moisture condenses on surfaces. Excess moisture can lead to mold growth as mold spores in the air require moisture to grow. This is why it’s imperative to ensure that air circulation exists in rooms or areas of the home that are prone to higher humidity, such as the bathroom or a bedroom with a humidifier running.

Make sure bathroom exhaust fans are running during and after showers and be sure that blinds are opened frequently; it’s very common, especially with humidifiers in use, for moisture to form on windows and windowsills. Issues with your exhaust fans in bathrooms should be reported to our maintenance team.

Inform AMH of extended absence from the home

When leaving your home for 5 or more days, you are required to provide AMH with a Notice of Absence. This allows for a person of your choosing to be designated as a point of contact for your home; they can pick up items from the Self Help Center on your behalf and request access in the case of a lockout.

Selecting a neighbor, friend, or coworker to watch your home while you’re gone can help reduce the chance of costly or stressful maintenance emergencies.

Call us if you notice a red light turned on in a window

We affix red light to temperature sensors and place the lights in windows of vacant homes. Should the temperature in a vacant home drop below an established threshold, the light will turn on.

If you notice a red light on in a window, it likely means that home has lost heat. Please give us a call at (907) 753-1023 if you notice a red light in a vacant unit is turned on.