By now you’ve likely heard about the modified utility allowance program going into effect on 1 July 2017. We understand there are many questions and we’d like to help answer them over the months prior to launch.
Visit the Web Portal
Our utility portal contains a great deal of information pertaining to the new Utility Allowance Program. We ask everyone visit this portal first, we believe it will help answer many of your questions.
Click to view the Utility Portal
Attend Our Town Halls
Aurora and JBER Command will be hosting two town halls in early May. We encourage all residents to attend, either online for our facebook live broadcast or in person.
Where? Richardson Community Center
When? 9 May, 6 PM
Virtual Town Hall
Where? Facebook (we’re going live!)
When? 10 May, 4 PM
Ask About Your Mock Statements
Many concerns will likely fizzle away upon receipt of your first mock-statement. Keep in mind that those already part of an existing utility program will receive two statements; one will be for the old program, the other a mock statement for the new program. If you have questions about reading your mock statements you may contact YES Energy Management at 6863. You can also create an account if you haven’t done so already and view the resources available on their website.
Our decision to delay implementation of this program for a year was every bit intentional. We understand that with sweeping, mandated changes such as this, there are inevitable complications and challenges that arise. We spent the past year validating our data and methodology, with alterations and optimizations being guided by raw data as well as observations of how other installations approached this program. We’re confident that our careful approach will plant the seed for meaningful utility conservation on Joint Base Elmendorf Richardson.