Numerous move-ins take place during the winter months when the ground is covered with snow and ice, making it impossible for our grounds maintenance teams to perform change of occupancy maintenance on the lawn. The one time spring clean program enables us to repair any damage to your yard that we were unable to address at move in.
Spring Clean Program
If you moved in between 15 October 2023 and 15 May 2024, you will qualify for our annual, one time spring clean of your yard. There is no charge for this service; we are completing standard change of occupancy yard work that was unable to be performed in the winter.
How do I submit my request?
- Check your yard to verify you need maintenance performed. While many residents who moved in during this period will discover holes, dog waste, and general yard damage left by the previous residents, many residents take extreme pride in their yards, and left you with no damages.
- Contact maintenance to submit your request. You can do this by submitting a work order via RENTCafé. Please contact maintenance no later than 17 May 2024.
- Prepare your yard. You will be given a window in which the maintenance will be performed. Please make sure your personal items are removed and pets are not loose in the yard during this period; our contractor will not be able to enter a yard with pets.
When do the actual cleanings begin?
Due to the large amount of snow received this year, spring cleans will begin later than normal. Expect spring cleans to begin as early as 1 May and as late as 30 May. Flyers will be posted detailing progress and whether multiple visits will be required from our assigned contractor.
