We’re receiving a larger than normal number of calls resulting from frozen water lines. To help combat the cold temperatures and prevent pipe freezing, we ask that all residents run cold water in lower sinks at pencil width while home during the ongoing sub-freezing temperatures.

1. Clear the sink of obstructions
2. Ensure water drains properly
   (This obviously works best when water doesn’t overflow and flood; ensure drains are functioning properly.)
3. Turn on the cold water
   (The water stream should be very thin, roughly pencil width)
4. Turn off the water when you leave
   (No need to run water when you’re not home.)

Following the above steps will ensure consistent water flow through underground pipes, greatly reducing the risk of freezing!