Even when you take all the necessary steps, sometimes drains get clogged. Note that you should never use Drano (or any other clog-cleaning chemicals) to attempt to fix the problem.
Before you start…
- Turn off the source of water!
- Put on rubber gloves and safety goggles
Kitchen Sinks (non-garbage disposal side)
You will need a sink plunger and Garbage Disposal Plug.
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- Remove the drain guard from the non-garbage disposal side.
- Place the Garbage Disposal Plug over the Garbage Disposal.
- Cover the clog fully with the plunger and establish suction; pump up and down repeatedly.
Toilets
You will need a toilet plunger and a few towels.
- Lay down towels around the toilet to catch any splashes of water.
- Place the plunger over the opening in the bottom of the toilet until suction is established; pump up and down repeatedly.
- Test for that the clog has been cleared: open the lid of the toilet and slightly lift the flapper to ensure water is draining. DO NOT FLUSH THE TOILET UNTIL THE CLOG IS CLEARED!
- If the water drains, turn the shut-off valve counterclockwise (left) to restore water.
Shower/Tub Drains, Bathroom Sinks, and Laundry Room Sinks
You will need a Zip-It
- Pull up the stopper so there is an opening in the drain.
- Push the spiky end of the Zip-It down the drain and twist as you pull up. Repeat as necessary.
Floor Drain (Garage/ Basement)
- Call maintenance: (907) 753-1091
If the above steps do not resolve the issue, schedule an appointment with a maintenance technician.