While a government shutdown may impact many military families in various ways, we remain open and will work to reduce any significant effect on the housing experience for our residents.
Business as Usual
Our offices and Self Help Centers (U-Fix-Its) will not close due to the shutdown. Maintenance service will continue. Applicants who apply directly with us will still be able to lease homes and residents will still be able to depart housing. Those with active applications are encouraged to contact our office directly.
Future Residents
If you are eagerly awaiting a home and still require assistance form the government Military Housing Office (MHO), please contact them via email at 673ces.ceh@us.af.mil. While their doors are closed, they are still able to assist by email.
If the shutdown has in any way delayed your ability to complete your application and you are within 30 days of needing a home; we are here to assist. Please contact us at AMHLeasingTeam@jlproperties.com or swing by our office at 6350 Arctic Warrior Drive (9-5, M-F) to move the process forward.
Active Duty: Rent Payment
All Active-Duty residents pay rent with the Basic Allowance for Housing (BAH) via allotment. Should BAH payments be delayed, we will work directly with the Military to address any challenges should they arise. Rest assured that at no time will we charge a late fee if BAH is delayed due to the shutdown or require Active-Duty residents to make a rent payment with anything other than BAH.
Other Eligible Residents: Rent Payment
A small number of residents of JBER are not active duty and do not receive BAH. We understand that many of those who fall into this category (Military retirees, DOD Contractors, Civil Service Employees, and Traditional Guard and Reserve members) may not receive paychecks during the shutdown, making it difficult to pay rent. If the shutdown lasts through the first of next month and you foresee a challenge in paying rent, we ask that you contact our office directly to speak with the accounting team.
It is our intent to ensure the government shutdown has a minimal impact on our current and future residents. Should you have any questions or concerns, please contact our office directly.
