The AMH Tenant Handbook (“Handbook”), is established for your comfort, convenience, and safety, and will assist you during your residency at AMH. This handbook is part of your executed Residential Lease/Rental Agreement (“Lease Agreement”). While it is impossible to itemize every detail of the partnership AMH shares with you and your family, this Handbook is designed to acquaint you with your responsibilities as a Tenant and the responsibilities AMH has to you. Not all policies and procedures can be listed in the Handbook. Should you have questions and/or uncertainties during your residence with AMH, please contact one of our offices during normal business hours or connect with us online. AMH will revise this Handbook as needed to incorporate changes and will provide written notice to tenants when changes occur. Pride in the appearance of your home and consideration of your neighbors will result in a positive and comfortable living experience.

SECTION 1: AMH SERVICES PROVIDED

1.1 RESPONSIBILITIES
1.2 INSPECTIONS
1.3 MAINTENANCE
1.4 REFUSE AND RECYCLING
1.5 UTILITIES
1.6 U-FIX-IT
1.7 SNOW REMOVAL
1.8 DEPLOYED SPOUSE PROGRAM
1.9 WEBSITE
1.10 TENANT HANDBOOK AMENDMENTS

SECTION 2: MOVING IN

2.1 TENANT
2.2 MOVE IN BRIEF
2.3 MOVE IN INSPECTIONS/REPORTS
2.4 DISPUTE RESOLUTION
2.5 RESIDENCY STATUS
2.6 EXTENDED ABSENCE
2.7 MAILBOXES
2.8 RENTERS INSURANCE
2.9 DISABILITY LIST

SECTION 3: CARE AND USE OF YOUR UNIT

3.1 DAMAGES
3.2 SELF-HELP WORK
3.3 INTERIOR UNIT CARE
3.4 WARNING LIGHTS
3.5 EXTERIOR UNIT CARE
3.6 EXTERIOR GROUNDS CARE

SECTION 4: APPEARANCE STANDARDS

4.1 GROUNDS INSPECTIONS
4.2 SIGNAGE/FLAGS
4.3 OUTDOOR/PLAY EQUIPMENT
4.4 EXTERIOR STORAGE
4.5 EXTERIOR DECORATIONS
4.6 FENCES

SECTION 5: REFUSE AND RECYCLING

5.1 REFUSE AND RECYCLING
5.2 RECYCLING
5.3 REFUSE COLLECTION

SECTION 6: UTILITIES AND ENERGY CONSERVATION

6.1 UTILITY PROGRAM
6.2 ENERGY CONSERVATION-ELECTRICITY
6.3 ENERGY CONSERVATION-HEAT/GAS

SECTION 7: VEHICLES AND PARKING

7.1 PARKING
7.2 ABANDONED AND INOPERABLE VEHICLES
7.3 PARKING DURING SNOW REMOVAL
7.4 UNATTENDED VEHICLES
7.5 VEHICLE MAINTENANCE
7.6 ENGINE BLOCK HEATERS
7.7 RECREATIONAL VEHICLES

SECTION 8: CHILDREN

8.1 CHILD SUPERVISION
8.2 CURFEW
8.3 UNATTENDED CHILDREN
8.4 DAYCARE
8.5 HELMETS/SAFETY GEAR

SECTION 9: PETS

9.1 OWNER RESPONSIBILITY
9.2 AUTHORIZED AND PROHIBITED PETS
9.3 REGISTRATION
9.4 CONTROL
9.5 KENNELS/FENCES
9.6 NUISANCE PETS
9.7 CARE AND UPKEEP
9.8 STRAY/LOST ANIMALS
9.9 PET SITTING

SECTION 10: GOOD NEIGHBORS

10.1 COMMON AREAS
10.2 PLAYGROUNDS
10.3 NOISE CONTROL
10.4 SMOKING
10.5 DISPUTES WITH OTHER TENANTS

SECTION 11: COMMUNITY

11.1 COMMUNITY PARTICIPATION
11.2 HOME BUSINESS
11.3 GARAGE SALES
11.4 YARD OF THE MONTH
11.5 COMMUNITY CENTERS

SECTION 12: GENERAL INTEREST

12.1 SOCIAL VISITORS
12.2 SOLICITATION
12.3 CABLE/SATELLITE
12.4 WATER AMENITIES
12.5 PROHIBITED ITEMS

SECTION 13: FIRE PROTECTION

13.1 RESPONSIBILITY
13.2 SAFETY PLAN
13.3 BASEMENTS
13.4 TO REPORT A FIRE
13.5 FIRE EXTINGUISHERS
13.6 FIRE HYDRANTS
13.7 PREVENTION PRACTICES
13.8 FIRE SUPPRESSION SYSTEMS
13.9 SMOKE AND CARBON MONOXIDE DETECTORS

SECTION 14: SECURITY

14.1 SECURITY CONTROLS
14.2 FIREARMS
14.3 GUNPOWDER/PRIMERS

SECTION 15: WILDLIFE

15.1 REPORTING WILDLIFE
15.2 BEARS
15.3 FOX/RAVENS/MAGPIES
15.4 MOOSE
15.5 HUNTING AND GAME PROCESSING
15.6 FEEDING WILDLIFE

SECTION 16: SAFETY

16.1 ASBESTOS
16.2 LEAD BASED PAINT
16.3 HAZARDOUS WASTE
16.4 STORM WATER

SECTION 17: TERMINATION OF FAMILY HOUSING

17.1 GIVING NOTICE
17.2 MOVE OUT BRIEFING
17.3 BLIND CLEANING
17.4 FINAL INSPECTION
17.5 CARPET CLEANING
17.6 FINANCIAL ASPECTS
17.7 CONVEYENCE OF PERSONAL PROPERTY

SECTION 18: ITEMIZATION OF FEES AND CHARGES

APPENDIX