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Office: 907-753-1023

Maint: 907-753-1091

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General Contact

First Name*
Last Name*
Email*
Phone
Address

(Current Residents Only)
Subject*
What form are you uploading?*
- 15 Day Move-In Report
- 5 Day Carpet Discrepancy Report
- Deployed Spouse Program Application
- Special Modification Request Form
- Pre Final Acknowledgement Form
- 30 Day Notice Form
- Other
Upload any of the forms above. All of these forms can now be completed directly from your current device. Please visit our resident page and view the forms section to learn more.
Who's information do you want to update?*
- Service Member/Lessee
- Spouse
- Other
Sent a RENTCafé Welcome Email?*
- Yes
- No
Would you like us to generate a registration email for RENTCafé for the updated contact?
Enter other*
- Update using the information above?
First Name (to be updated)*
Last Name (to be updated)*
Phone (to be updated)
Email (to be updated)*
Enter validation data*

You can enter: | Last 4 of Lessee's Social Security Number | Move in Date or Lease Sign Date | Resident Code, if you have it (i.e. t00XXXXX or m00XXXXX)
Submit any general questions or inquiries here.
We welcome your feedback. Use this form to recognize an exceptional interaction with our team, make a suggestion to better improve our operation, or bring to our attention a concern regarding policy compliance within your neighborhood.
Submit photos of 3 to 4 rooms. View The Rules
Having a yard sale? We publish a list of summer yard sales weekly on Thursdays at 5 PM. To be featured, let us know about your yard sale no later than noon on Thursday.
Comment Regarding*
Comment Concerning (Name)

If the comment is about a resident or staff member, please provide their name.
Comment Concerning (Address)

If the comment is about a resident, please provide their address.
Comment Concerning (Contractor)

Which contractor?
Date of Incident (If applicable)
Join our team! You must apply for a posted job and include all required documents to be considered.
Submit any questions, suggestions, or issues regarding our website here.
Have a comment or question pertaining to our Self Help Centers? Let us know!
Do you have a question concerning leasing, availability, or housing assignment? Ask away. We're here to help!
Nominate yourself (or a neighbor) for yard of the month!
1) Include the address you'd like to nominate below.
2) (Optional) Attach a front yard and back yard photo. By including a photo, you are authorizing us to publish it on our website and social media.
Nominate yourself for the Holiday Lights contest! Please provide an address in the field below.
Yard Sale Date*
MM slash DD slash YYYY

We will only publish yard sales occurring on Fridays, Saturdays, and Sundays.
Yard Sale Start Time*

: Hour

Minute

AM/PM
Yard Sale End Time*

: Hour

Minute

AM/PM
Acknowledgement*
- I agree to the terms below.
This form is optional, and should only be submitted if you wish to have your yard sale information published by Aurora Military Housing. By submitting this form, you agree to publication of the following information to the AMH facebook and blog: Address, Date of Yard Sale, Time of Yard Sale.
Submit you questions, cancellations, or general community center related inquiries here. To make a reservation visit the community centers page. Make a reservation
Would you like to schedule a follow up inspection?*
If you found discrepancies on your carpet report or have questions or concerns regarding carpeting, we will gladly schedule a follow up appointment. Otherwise, we will notate your file with any discrepancies you found so that you will not be held responsible for those items at move out.
Apply for a plot in our community garden. Review Rules
- I had a garden plot last year and want to apply to retain it.
- I want to apply for a new/different garden plot.
Last year's plot number? (if applicable)

If you don't remember, that's okay- Just leave this field blank.
First Choice*
Second Choice*
Third Choice*
Type your message here
Comment/Complaint
Upload File
Drop files here or

Max. file size: 300 MB.
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Phone
This field is for validation purposes and should be left unchanged.

The exterior of the Aurora Military Housing Elmendorf Office on JBER

JBER-Elmendorf Office (Main)

6350 Arctic Warrior Drive
JBER-Elmendorf, AK 99506

Hours

Monday - Friday : 9 AM - 5 PM

Phone

907.753.1023

Fax

907.753.1095

The exterior of the U-Fix-It shop at Elmendorf

JBER-Elmendorf Self Help Center

6350 Arctic Warrior Drive
JBER-Elmendorf, AK 99506

Hours

Monday - Friday : 9 AM - 5 PM

Phone

907.753.1023 Option 3

The exterior of the JBER Community Center

JBER-Richardson Office

338 Hoonah Avenue
JBER-Richardson, AK 99505

Hours

Monday- Friday: 10 AM - 1 PM

Fax

907.375.5570

The exterior of the Richardson U-Fix-It Center on Joint Base Elmendorf-Richardson

JBER-Richardson Emergency Laundromat

338 Hoonah Avenue
JBER-Richardson, AK 99505

Hours

24/7 (Access granted by contacting maintenance)

A white work van parked next to a green, summer park

Maintenance

Emergency Maintenance Line

907.753.1091

Submit a Request Online

Management Team

General Manager: Rachael Hodgson
Maintenance Manager: Richard Flowers
Business Systems Manager: Daniel Gregoire
Project Manager: Lanae McNab
Tenant Manager: Chris Anderson
Senior Administrative Manager: Cindy McElroy
Administrative Manager: Anna Grant
Administrative Manager: Brezlin Castle
Environmental & Safety Manager: Kody Moore
Program Coordinator: Allyson Estrada
Resident Relations Manager: Nicole Little
Logistics Manager: Josh Turner
Maintenance Manager: Jack Simmers

Contact the mgmt. team

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