Welcome to Aurora Military Housing!
We’re glad you chose JBER. We understand that moving can be tough, and we hope to make your arrival as seamless and stress-free as possible. Here’s what to expect:
Prior to Arrival
Confirm housing availability
We can offer a definitive wait time for housing 30 days before your scheduled arrival date. Please contact our office to confirm availability!
If there is a wait, you should secure space at TLF (you’re authorized up to 60 days). Here’s how.
Meet with a Leasing Agent
Visit our leasing office, located at 6350 Arctic Warrior Drive, to consult with our leasing team. We’ll collect any outstanding paperwork and discuss housing options in your category.
Review Your Offer
You’ll have an opportunity to review your offer. If you don’t like the home you’ve been paired with, you may reject it and receive a second offer.
Move In Briefing
Our informative 1 hour briefing takes place at 3 p.m, Monday- Friday. This is scheduled after you have accepted your offer. At this time you will:
- Sign your lease.
- Fill out remaining paperwork.
- Learn about optional services.
- Participate in a Q and A session.
Keys are available for pickup from our office during business hours. You may also opt to have a leasing agent meet you at your new home, and hand over keys then.
After Move In
Fill out your 15 Day Move In and 5 Day Carpet Discrepancy Reports
We recommend all residents carefully notate any issues with the home within the first 15 days of move in. These will be notated in your file and remedied in a follow up work order by our maintenance staff. For your convenience, you may submit these documents directly through our website.
Learn About (and Purchase) Renters Insurance
We pay the premium for a complimentary, basic renters insurance policy that automatically covers all residents. This plan may not fully cover all of your belongs, so many residents choose to supplement this plan with their own policy, something we highly recommend doing.
Get rid of those boxes
Your moving company will gladly recycle boxes from move in, contact them once you’ve unpacked to schedule a pickup.
Visit the Self Help Center
Our Self Help centers provide a variety of resources to improve and enhance your home. Seasonal offerings range from lawn care supplies in the summer, to ice melt and traction aid in the winter. You can view a complete list of these FREE items here or stop by a Self Help Center.
Pick up Post Office Keys
Be sure to pick up your mailbox keys from the post office.
Get to know your Mayor (or become one!)
Mayor’s serve a crucial role in our communities. They work closely with our team to provide solutions for community issues and offer suggestions and feedback so that we can better serve our residents.
Meet your neighbors
We ask that all residents take a few minutes to say “hi” to those living around them. The key to a happy neighborhood is open communication.
Fill out a Move In Survey
Let us know how your move in went. We use these surveys to improve the move in experience.
Review the Move Out Brief
Build an understanding of the standards and requirements at move out.
View the Brief
Learn About JBER Resources
There are many resources on JBER to help resolve housing related issues and stay in the know.