MAILBOXES

All mailboxes are property of the U.S. Postal Service and subject to all applicable laws. Residents who receive mail in cluster mailboxes must obtain the key from the U.S. Postal Service. Posting of flyers, ads, brochures, etc. on the mailboxes is prohibited.

RESIDENT DISPUTES

As in most close communities there is always the potential for disputes between neighbors. The best way to handle this is for the affected parties to simply discuss the issues between themselves and seek resolution. This should be accomplished resident to resident. In the event this does not resolve the conflict, residents should then request input from their military supervisors. AMH will not participate or get involved in personal disputes between residents.

DISABILITY LIST

Notify both the Fire Protection Flight at 907-552-2620 and AMH if a family member has a disability. The type of disability, building number, address, telephone number, and DEROS date for the sponsor are required. In the event special accommodations to the housing unit are required, submit a completed Special Modification Request form to AMH, give us a call, or email aurora@jlproperties.com.

MAYORS PROGRAM

The Mayors Program (also known as the Resident Council) is made up of volunteers representing their housing areas under the leadership of the ABW Resident Advocate.

• Mayors meet every 6-8 weeks to review and discuss community matters affecting all residents. Residents are encouraged to volunteer.
• While AMH supports and participates actively in this program, mayors are not representatives of AMH and should not be contacted in lieu of AMH.
• Contact information for the Mayor Coordinator is available at www.AuroraMilitaryHousing.com/mayors-program/.

SMOKING

Smoking is not prohibited in homes; however it is highly discouraged.

• Please be considerate of non-smoking neighbors and understand that indoor smoking can filter into shared venting systems.
• While smoking outside is preferable to smoking inside, please avoid smoking close to the building to keep smoke from entering neighboring units through windows.
• Damage to fixtures, paint, flooring, etc in homes that results from ongoing smoking in a unit can come at a substantial cost to you at move out.

YARD SALES

Two sales per housing unit are permitted per year.

• Signs advertising the sale are limited, one for your yard and one at the entrance of the quad and must be obtained from the Self Help Center. Homemade signs are not permitted.
• Use care when placing signs at entrances to housing areas as not to impede visibility or traffic.
• Yard sale signs are NOT allowed to be placed in the median of Westover Drive (front of Commissary/BX).
• If AMH sponsors a “Community Yard Sale” the sale will not count towards your yard sale limit.

SOCIAL VISITORS

Local Social Visitors reside or work inside the commuting area of the Installation.

• The commuting area is the greater of 20 miles or a 60 minute drive from the Installation.
• Allowed to stay for two concurrent days at a time.

Non-Local Social Visitors reside outside the commuting areas of the Installation.

• Allowed to stay for 30 concurrent days annually.

LIVE-IN CHILD CARE PROVIDER

Residents may employ a live-in childcare provider with the approval of the Installation Commander or an authorized representative. Copies of Installation approval to include the approved length of stay, must be on file with AMH. Childcare providers will be considered a guest of the resident and will not entitle resident to a higher bedroom qualification. Resident will be solely responsible for the actions of the provider.

COMPENSATION/SUBLETTING

AMH housing units are single family dwellings only. Residency beyond the approved visitor length, acceptance of rent, or, any compensation in lieu of rent, by either approved or non-approved social visitors will be grounds for the loss of an AMH housing unit.

GROUNDS INSPECTIONS

Grounds Inspections are performed using the guidelines in this Resident Handbook. Discrepancies will be noted and an inspection notice will be posted on the unit front door.

• If a notice is not resolved in allotted time AMH may issue a formal lease violation notice or involve the resident’s military unit to request help in resolving upkeep issues.
• AMH notices that are resolved require no additional action on your part and come with no other consequences. However, other JBER authorities can issue notices that can incur fines or more serious consequences.

GENERATORS

Generators may not be connected to any AMH housing unit electrical system.

WINDOW AIR CONDITIONERS

Window air conditioners must be approved via a Special Modification Request.

WATER BEDS AND TANNING BEDS

Waterbeds and tanning beds are not allowed in AMH units.

ELECTRIC VEHICLES

Electric vehicles may not be plugged into any outlet in the home.

INFORMAL DISPUTE RESOLUTION

AMH and JBER maintains a strong support system to help address concerns. For details on how to resolve disputes, please reference Appendix C: Dispute Resolution