Aurora Military Housing

Housing Available

Find yours today!

Office: 907-753-1023

Maint: 907-753-1091

COVID-19

Updated 9/21/2020

We are wholly dedicated to the Military community, and by taking the ongoing recommendations of federal, state, and local leaders seriously, are affirming that dedication. JBER’s current status is HPCON-B; while this moves towards reopening, many of the current preventive measures will remain in place.

Facilities

JBER-E OFFICE: Open with Restrictions

  • 9 AM to 5 PM | Monday-Friday
  • Masks and social distancing are required; our waiting area can seat a maximum of 2 families.
  • Please stay home if in isolation, quarantine, or if feeling sick.
  • Drop boxes are located outside office for payments and documents.

JBER-R OFFICE: Closed

  • Available by appointment only

JBER-R SELF HELP CENTER: Closed

JBER-E SELF HELP CENTER: Open with Restrictions

  • 9 AM to 5 PM Monday- Friday | One person allowed in at a time
  • You may request zero contact pickup online at the form below.
    • Pickup Note: It may take up to 2 hours for us to prepare your pickup order. Pickups are only available from 9 AM to 5 PM Monday- Friday.
  • Due to concerns over virus transmission, we have halted rental of carpet shampooers.

Place an Order Online

COMMUNITY CENTERS: Closed

  • Following the CDC’s directive to reduce large gatherings, all community centers are currently unavailable.

PLAYGROUNDS: Open with Restrictions

  • Playgrounds are open but users must
    • Wear masks if age-appropriate.
    • Maintain adequate social distance of 6′ or more from people who do not reside in your household.
    • Stay home if sick.
    • Wash hands before and after using the playground.

Services

MAINTENANCE: Modified

  • Routine (non-emergency) items MUST be submitted online
  • Emergency work orders MUST be called in
    • If you are under quarantine or containment, please let our dispatch team know so we can make alternate arrangements.
  • Our maintenance team is taking extra precautions when entering homes.
    • Technicians will be wearing gloves.
    • Technicians will be washing hands and sanitizing frequently.
    • Technician/Dispatch team will ask that you disinfect areas the technician will be operating in prior to their arrival.
    • Technicians have been provided a special sick leave bank to allow them to stay home if they are sick.
    • Technicians have been provided cloth face coverings to utilize when performing maintenance in homes.

TRASH/RECYCLING PICKUP: Normal

  • Trash and recycling service remains intact..

ONLINE RESOURCES: Normal

  • Our online chat will be active during extended hours Monday- Friday . Simply click the “Chat” Widget located on our website.
  • RENTCafé is now available for making online payments and submitting maintenance requests electronically.

COVID-19 Blog Posts